Our Policies
Customer satisfaction is our #1 priority.
Warranties
Amanda Crawford Designs stands behind all of our products. Whether it be a book holder, bookmark, blanket, book cover, paper weight or any other item that your order directly from us. We are, however, not responsible for wear and tear, abuse or mistreatment of our products. Any items that are deemed to be defective will be replaced or refunded in full.
Returns
In the event that you need to return a product, please contact Amanda Crawford Designs Customer Service Department for a return authorization number and instructions. Returns on items will be accepted within 10 days and a refund will be credited to your credit card minus any shipping, handling, or freight charges. Amanda Crawford is not responsible for any abuse or mistreatment of its products.
Privacy Policy
Personal Information
When you make a purchase with the Amanda Crawford Designs, we may require you to give us certain information such as your first and last name, email address, date of birth, and zip code. We will also collect other information you volunteer to us through use of our service that can identify you as a specific individual. We refer to this information as Personally Identifiable Information ("PII"). You may always choose not to provide PII, however, this may limit our ability to provide you with a specific service or particular information. We may also collect demographic and other data, which may include PII, generally through surveys and forms that you may or may not choose to participate in.
If you place an order for goods on Amanda Crawford Designs, you may be required to enter your credit card number and information, as well as your shipping address and/or other contact information.
If you send gifts to your gift recipients, you may provide to us information related to those parties, such as the gift recipient's name, address, birth date, gender, and their relationship to the user. As such, any user should obtain the consent of other individuals prior to giving out this information to Amanda Crawford Designs. Amanda Crawford Designs respects the privacy of the gift recipients entered into our system and will not share any PII of gift recipients with third parties.
Use of Information
Amanda Crawford Designs does not sell, share or otherwise provide any PII you give to us without your express consent, unless required by law, court order or as required to technically operate the service, or to complete a transaction or order. We use the collected PII to contact you in connection with your transactions and other activities on the site and to operate the Amanda Crawford Designs service. Each communication we send to you, other than communications sent to you for the sole purpose of addressing a technical or operational issue regarding the Amanda Crawford Designs service, will give you the opportunity to opt-out of receiving further communications from us.
IP Address
When you visit our site, we may log standard information such as your IP address, which is a number that can be used to identify your location and Internet Service Provider, along with the URL from which you came to our site and the URLs visited on our site. A URL is the full address of a Web site page, which may or may not contain some PII about the person who is viewing it. Use of IP Address
We use your IP Address to help diagnose problems with our server, and to administer our Web site and otherwise provide our service to you. IP addresses may be disclosed in good faith id the law or legal process requires it, or to protect the rights or property of Amanda Crawford Designs or others.
Security
This site has industry standard security measures in place to protect the loss, misuse and integrity of the information under our control.
Amanda Crawford Designs is committed to preserving the privacy of our customers. In the event you have questions or concerns or any problems, please email us at info@amandacrawforddesigns.com or call us at (818) 879-6126.